Stack of mail

Production Print and Mail

Outsource your critical print and mail operations 

Icon for customer communications

43% of respondents who cited funding and appropriation as their primary barriers to implementing the required software and technologies according to a 2014 Infotrend study.*


Feel confident about partnering with us. With Production Print and Mail, you’ll always have the right personnel and processes in place. Our consultants assess your environment and implement the right onsite or offsite solution to meet your requirements. 

Print and mail your way, onsite or offsite 

Achieve goals for SLAs, postal discounts, business continuity and more. 

Close up of hands typing on a laptop

When you run a high-volume print and mail operation, you manage a complex mix of people, processes and technology. Factor in critical communications, shifting regulations and evolving postal requirements, and you may wonder if you have all the bases covered all the time.

Our Production Print and Mail solution provides in-plants and print service providers with the right expertise and resources, either onsite or offsite, to help you:

  • Manage risk by meeting regulatory requirements, regardless of industry.
  • Set and achieve service level agreements (SLAs).
  • Maximize postal discounts from the USPS.
  • Be prepared for unexpected outages with a print and mail continuity plan.

Increase your spending flexibility

Free up cash, simplify budgeting and support new revenue streams by shifting away from CapEx. 

The costs of an in-house print and mail operation are unpredictable. Common budget-busters include turnover, a spike in business, equipment failure, an unplanned software upgrade, labor and healthcare costs and recruitment/training costs.

By outsourcing print and mail, you can eliminate surprises with:

  • Trained, experienced people who can step in at a moment’s notice.
  • Facilities located throughout the U.S. that provide offsite support, including disaster recovery.
  • The latest technologies — including workflow software, printers and inserters — that optimize every aspect of print and mail operations.
  • Easier compliance with ISO 9001:2008, ISO 27001, SSAE Audit, HIPAA, PCI and other regulations to help manage and mitigate risk.
  • Strategic partnerships and third-party vendor management to meet your requirements.
  • Cost management by paying only for what is produced and what you need, with the flexibility to scale up.

Personalize customer delivery options

Keep up with consumer preferences for e-services. 

Close up of hand holding a phone with email logo on screen

Like a lot of other things, mail is going digital. Consumers expect to be able to complete transactions online. With Production Print and Mail, you can offer digital mail services like e-presentment and e-payment — all built into your customized solution.

Individuals can access their statement or bills via a web portal, email or mobile devices and pay electronically. As a result, you can:

  • Shorten accounts payable cycles to reduce cost and human errors.
  • Improve the visibility of your cash flow and the collections process.
  • Save paper, energy and postage.

Be prepared for emergencies

Have a business continuity plan for data, print and mail.

Should the unthinkable happen, you don’t want to be scrambling to figure out a recovery strategy. Especially when you’re producing critical communications like statements, explanations of benefits (EOBs) or checks that are regulated, personalized or customized. Miss a compliance requirement or an SLA, and the penalty can be hefty.


With our optional Print and Mail Continuity, our team of experts can:

  • Assess your existing disaster recovery plan or assist with building one from scratch.
  • Apply best practices for plan components, roles, responsibilities and so on.
  • Conduct testing and validation on a regular basis.
  • Activate the plan if circumstances require failover to our facilities.

See more on our solutions

  • Critical Communications

    Produce regulated, customized or personalized documents accurately with start-to-finish tracking and reporting.          

  • Print and Mail Continuity

    Avoid business slowdowns following a disaster and carry on with printing, emailing, faxing, mailing and e-presentment.                                

  • Marketing Communications

    Get a customized communications service with professional services, web-based portals or storefronts, and ongoing support.