Customer Service … With a Different Approach At Savin, we're dedicated to meeting and exceeding customer needs. The goal of our Major Account Program is to provide consistency to our large commercial accounts and to focus on developing relationships with clients with multiple system requirements and locations. Understanding that our customers need more than just discounts, we provide consistent, customized service with a commitment to building and maintaining long-term relationships for our valued commercial accounts.
Unique Focus: Customer Needs over Distribution Our National Account Program is one with a different perspective and unique focus – customer needs take priority. When asked what they wanted in a vendor sponsored program, some of our largest commercial clients responded that consistency is the key. What they receive from Savin is consistency in national pricing, terms & conditions, distribution, service, as well as centralized administration. Savin's nationwide sales support is covered by highly skilled Major Account Managers who are CDIA certified (Certified Document Imaging Architects).
What's Important to the Major Account Client?
Benefits to the Major Account Client
Print Management Strategy We help our clients achieve their goals by providing cost effective service support on a nationwide basis. Value-added programs like PageTelligence help our clients develop a clear and measurable enterprise-wide strategy for document production. PageTelligence is a proprietary Savin solution that analyzes document production processes to help Savin develop the best document output strategies. Learning how and what paper-based communications a company produces is the key to setting up networked systems that enhance productivity and quality.
